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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Edith Mendoza

Edith Mendoza

August 26, 2024

5  out of  5
rating by Edith Mendoza
"I got a quote with Esmeralda Lopez, she explained with detail whats best for my coverage, i hundred percent recommend getting a quote with her."
We responded:
"Edith, thank you so much for taking the time to leave us a review on Google! We're thrilled to hear that you had a positive experience with Emeralda during your quote process. Esmeralda is truly dedicated to providing exceptional service to our clients, and we're glad to hear that she took the time to explain the details of your coverage options. We believe in ensuring that our customers have a clear understanding of their insurance needs and the best solutions for them. Your recommendation means a lot to us! We strive to exceed expectations and provide top-notch service to all our clients. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing us as your insurance provider, and we look forward to serving you in the future."
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Bonnie Y

August 14, 2024

5  out of  5
rating by Bonnie Y
"Very personable, succinct, excellent in Communications excellent experience of service all around. Would highly recommend their services.❤️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for your fantastic 5-star review! We are thrilled to hear that you found our team to be personable and excellent in communications. Providing a positive and personalized experience is something we strive for, and we are glad that it resonated with you. Your recommendation means a lot to us, and we truly appreciate your kind words. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing our services, and we look forward to continuing to serve you in the future! "
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Karina D.

June 20, 2024

5  out of  5
rating by Karina D.
"Kathy at the State Farm Insurance Agency was a lifesaver when I needed to start a claim. She was not only friendly and approachable but also incredibly efficient and knowledgeable. Kathy guided me through the entire process with patience, ensuring I understood each step and providing clarity on what to expect. Her proactive approach and prompt assistance made a potentially stressful situation much easier to navigate. I'm grateful for Kathy's professionalism and would highly recommend her to anyone needing assistance with their insurance claims."
We responded:
"Thank you for taking the time to leave us a 5-star review! We greatly appreciate your feedback and are thrilled to hear that you found our service to be excellent, especially when it comes to handling claims. Ensuring a smooth and efficient claims process is a top priority for us, and we're delighted that we were able to meet your expectations. If you ever need assistance with any future claims or have any other insurance-related questions, please don't hesitate to reach out to us. We're here to help! Thank you once again for choosing us as your trusted insurance provider and for recommending our services. We truly value your support! "
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Araceli Esquivel

June 4, 2024

5  out of  5
rating by Araceli Esquivel
"Excelente servicio ...muy profesionales en su trabajo muchas gracias chicas las 3"
We responded:
"Gracias Araceli! :) - Claudia"
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Brianna Mendoza

January 29, 2024

5  out of  5
rating by Brianna Mendoza
"Would recommend Erica she was very helpful and kind. Explained everything I didn’t understand or knew. She is also bilingual so that was a very big help."
We responded:
"Thank you for your positive review! We're glad to hear that Erica was able to assist you and provide you with the information you needed. We appreciate your feedback on her helpfulness, kindness, and bilingual skills. We'll be sure to pass on your kind words to Erica. If you have any more questions or need further assistance, please don't hesitate to reach out.- Claudia "
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Florina Mendoza

January 29, 2024

5  out of  5
rating by Florina Mendoza
"I had such an amazing experience with Erica. She helped me out with auto insurance. She explained everything so well and answered all the questions I had."
We responded:
"Florina, Thank you for your glowing review! We're thrilled to hear that Erica provided you with an amazing experience while assisting you with your auto insurance. It's great to know that she was able to explain everything thoroughly and address all your questions. We truly appreciate your feedback and will make sure to share your kind words with Erica. If you ever need any further assistance, please feel free to reach out. We value your business and look forward to serving you again in the future."
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Itzel Clark

January 23, 2024

5  out of  5
rating by Itzel Clark
"I had a great experience with Esmeralda from State Farm. She was very professional, friendly, and helpful throughout the whole process of filing my claim. She explained everything clearly and answered all my questions patiently. She also followed up with me regularly and kept me updated on the status of my claim. She made a stressful situation much easier to handle. I highly recommend Esmeralda for anyone who needs assistance with their insurance needs. She is a true asset to State Farm and deserves recognition for her excellent service. Thank you, Esmeralda!"
We responded:
"Hi Itzel, We're thrilled to hear that Esme provided you with an amazing experience while assisting you with your auto insurance. It's great to know that she was able to explain everything thoroughly and address all your questions. We appreciate your feedback and will make sure to share your kind words with Esme. If you ever need any further assistance, please feel free to reach out."
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Baneza Castillo

January 19, 2024

5  out of  5
rating by Baneza Castillo
"I spoke with Erica to get quote on car insurance. She did a good job of explaining each coverage and some of the benefits I could receive as a college student. In addition, she made sure I understood the different types of coverage. Overall, a good experience I would highly recommend."
We responded:
"Thank you for taking the time to leave such a positive review! We're thrilled to hear that Erica provided you with a good experience while explaining the different coverages for your car insurance. We're glad she took the time to ensure you understood the benefits and options available to you as a college student. We truly appreciate your recommendation and will be sure to share your kind words with Erica. If you have any more questions or need further assistance, please don't hesitate to reach out. We value your business and look forward to serving you again in the future."
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Elizabeth Suarez

January 19, 2024

5  out of  5
rating by Elizabeth Suarez
"I give really good credit to, Esperalda Lopez she is really good at explaining and breaking down everything you need to know. She also bilingual which makes it better"
We responded:
"Elizabeth, Thank you for sharing your positive experience with Esperalda Lopez! We're happy to hear that she excelled at explaining and breaking down everything you needed to know. Her bilingual skills are definitely an added benefit, and we appreciate you mentioning that. We'll be sure to pass on your kind words to Esmeralda. If there's anything else we can assist you with, please don't hesitate to let us know."
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Andrea Lopez

January 19, 2024

5  out of  5
rating by Andrea Lopez
"Muy amables te dedican el tiempo necesario para que uno esté conforme. Hablar con Esmeralda López te explica todo el proceso y me encanta 10/10"
We responded:
"Andrea, Thank you for your wonderful review! We're delighted to hear that Esmeralda López provided you with exceptional service and took the time to ensure your satisfaction. We appreciate your kind words about her explanation of the entire process. We'll be sure to pass on your feedback to Esmeralda. If you ever need any further assistance or have any more questions, please don't hesitate to reach out. We value your business and look forward to serving you again in the future."
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C.A. FREE

September 25, 2023

4  out of  5
rating by C.A. FREE
"Good pricing."
We responded:
"Thank you for your review and for acknowledging our good pricing! We strive to provide competitive and affordable pricing for our customers. If there's anything else we can do to improve your experience and earn that fifth star, please let us know. We appreciate your feedback and look forward to serving you again in the future."
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Carmen Medina Piceno

July 20, 2023

5  out of  5
rating by Carmen Medina Piceno
"Called to get an auto insurance quote. Carmen was of great help. Everything was so clear and easy! I have been looking for car insurance for awhile and never had such a pleasant experience like I did with this office. Thank you, Carmen!"
We responded:
"Thank you Carmen, we appreciate your business and taking the time to write the agency a review. I’m glad we were able to help with your auto insurance! "
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Kenneth Myrick

May 30, 2023

1  out of  5
rating by Kenneth Myrick
"This branch is fill with scam artist be careful doing business here they will scam you"
We responded:
"I apologize for any inconvenience you experienced regarding the timeframe for receiving your refund check. Please understand that insurance companies determine the method and timeline for issuing refunds, and our agency has no control over this process. I noticed that your refund check was cashed within 5 days after your conversation with our team. We strive to maintain a high level of professionalism and provide the best customer service and products within our community. If you would like to discuss this matter further, please feel free to contact me directly. I value your feedback and appreciate the opportunity to address any concerns you may have."
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Gohara Abdo

May 23, 2023

5  out of  5
rating by Gohara Abdo
"I had a great experience getting car insurance over the phone! Carmen did a great job explaining everything and made sure I fully understood everything before picking out insurance. I highly recommend you come here!"
We responded:
"Gohara, thank you for your 5 star review! Welcome to our agency 😃"
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James Williams

May 22, 2023

5  out of  5
rating by James Williams
"Carmen and Claudia were super great. Explained everything to me and didn’t mind me asking a millions questions I felt good knowing my options and what was best for me."
We responded:
"Thank you James, we are always here to help! "
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Ancel Cruzes

May 19, 2023

5  out of  5
rating by Ancel Cruzes
"The employees are super knowledgeable and helpful in every way they can. Would definitely recommend to anyone that values people who have Pride in their work."
We responded:
"Ancel, thank you for taking the time to rate and recommending our office! "
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Luz Sanchez

April 21, 2023

5  out of  5
rating by Luz Sanchez
"I’ve been searching for auto insurance for weeks now when I was about to give up and pay the fees that other brokers were asking for upfront. Thanks to Claudia and Carmen we were able to get insured for 3 cars"
We responded:
"Luz, thank you for the review. We are happy we were able to save you from paying broker fees! No broker fees here! Thank you for supporting our agency. "
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Javier Orozco

April 5, 2023

5  out of  5
rating by Javier Orozco
"Honestly, it was a great experience and I came out way happier then when I walked in. Insurances are not easy to work with but trust when I say Carmen made it so much easier and straight to the point. Truly appreciate all the help!"
We responded:
"Thank you for visiting our office and for the five star review. Carmen is very knowledge and always happy to help with your auto insurance needs. "
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Kristal Giles

April 3, 2023

5  out of  5
rating by Kristal Giles
"Claudia was super nice, very helpful, excellent customer service!"
We responded:
"Kristal, thank you for taking the time to review our insurance agency. "
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Michael Gutierrez

April 3, 2023

5  out of  5
rating by Michael Gutierrez
"Great customer care from Carmen!! She was thorough and kind. Would highly recommend"
We responded:
"Michael, thank you for recommending our insurance agency. We appreciate your business. "
Profile photo of Michael Gutierrez

Michael Gutierrez

April 3, 2023

5  out of  5
rating by Michael Gutierrez
"Great customer care!!"
We responded:
"Thank you for the five star review Michael! "
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Kylie Paul

March 29, 2023

5  out of  5
rating by Kylie Paul
"She is so helpful and nice! Setting up renters insurance was super easy with her! Thank you!!"
We responded:
"Kylie, thank you for taking the time to review our office. I'm glad we ease the process of getting renters insurance. "
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Brittney Austin

March 29, 2023

5  out of  5
rating by Brittney Austin
"5 Stars is to low with the experience I received. I would give Carmen 100 stars if possible! She is excellent with communicating each insurance policy they carried in depth, so I could better understand and make a appropriate decision. Great customer experience!"
We responded:
"Brittney, thank you for taking the time to review our insurance agency. Carmen strives to provide great service and is highly knowledge, I'm glad we were able to help!"
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Briana Valencia

March 23, 2023

5  out of  5
rating by Briana Valencia
"Very helpful, and informative. I truly also appreciate their patience!"
We responded:
"Briana, thank you for the five star review and your trusting our insurance agency. "
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Rhyan Wetherington

March 3, 2023

5  out of  5
rating by Rhyan Wetherington
"Was able to receive my quote in less than 10 minutes and she was very helpful and honest and took the time to make sure I fully understood my quote unlike other companies that are more focused on unnecessary questions and are more worried about making a sale than caring for the customer"
We responded:
"Rhyan thank you for reviewing our office. Our focus is always on the needs of our clients. Thank you for your business. "